Submit the E-learning application before beginning the basic training modules.

. . . Transforming Lives
1. Basic Computer Skills
This class is design to improve your computer skills. You will learn to use basic programs like Microsoft Word, excsel, set up a free email account, how to save/send files and documents like your resume.
2. Basic Phone Skills
When working in customer service using the phone is one of the main skills. This class will teach you to properly communicate, phone etiquette, how to politely deal with any type of customer and end the conversation properly.
3. Resume Writing
Having an updated resume is important. Employers now use these more than ever, in fact most times your first interview is really the employer reading your resume and application. We will show how to write an effective resume that will highlight all your strengths.
4. Mock Interview
Interviewing is essential to be gainfully employed. Being put under pressure and feeling like you are under a microscope is something we all feel. This module will help buid your confidence in being able to present your self in the best manner possible and impress your employer.
5. Dress for Sucess
First Impressions are very important, looking your best, great attitude, self confidence, and integrity. We will show you some of the more common do's and don'ts of dressing correctly for your job interview.
6. Basic Knowledge For New Startup Business
If you ever wanted to own your business, let us help you. We can give you the steps to properly open your business in the state of Illinois starting from how to register and how to file the proper paperwork .